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TERMS AND CONDITIONS


1.      Detailed description of goods and/or services

Zealous Events & Marketing is a business in the Events Management & Promotions industry that runs Hybrid & Virtual Events .

 

2.      Delivery policy

 Subject to availability and receipt of payment, requests will be processed within 24 Hours and delivery confirmed by way of email confirmation with registration details.

 



3. Return and Refunds policy


Zealous Events & Marketing does not set refund policies on behalf of other Organisers. It is the responsibility of the Organiser to communicate its refund policy to User and to issue refunds in accordance therewith. Consequently, User's requests for refunds should be directed to the respective Organiser and in no event shall be directed to the Company.



Any refund-related issues or disputes shall be strictly between the User and the Organiser; Zealous Events & Marketing shall not be liable for any refund-related claims in connection with event Services; and the Organiser hereby agrees to indemnify, defend, and hold harmless Zealous Events & Marketing in connection therewith.


In the event, an event is cancelled or postponed by the Organiser for whatever reason, Zealous Events & Marketing will attempt to refund the amount as per the policy of the Organizer.


In case of any *Event Cancellations/Event Postpone, full refunds will be initiated only upon on the organizer's confirmation (conditions varies for different events).Any *Ticket Cancellation Requests/Refund Requests raised by the customers/end users will be considered only upon the organizer's confirmation and for the same.


Payment Gateway Charges (3.50% + Taxes) will be deducted from the paid ticket amount, depending upon the organizer's terms set for the event (conditions varies for different events).


In case of Event Cancellation/postpone, the Booking Fees will not be refunded.




4. Customer Privacy policy

Zealous Events & Marketing shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

We care about data privacy and security. By using the Site, you agree to be bound by our Privacy Policy posted on the Site, which is incorporated into these Terms of Use.

 

5. Payment options accepted

Payment may be made via Visa and MasterCard.


6. Card acquiring and security

Card transactions will be acquired for Zealous Events & Marketing via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.



7. Customer details separate from card details Customer details will be stored by Zealous Events & Marketing separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

 


8. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).



9. Responsibility

Zealous Events & Marketing takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.



10. Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.



11. Country of domicile This website is governed by the laws of South Africa and Zealous Events & Marketing chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 62 Banbury Gardens, Hunters Road, Northwold, Johannesburg, 2188.



12. Variation

Zealous Events & Marketing may, in its sole discretion, change this agreement or any part thereof at any time without notice. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.

We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site. Nothing in these Terms of Use will be construed to obligate us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.



13. Third-party Website and Content

The Site may contain (or you may be sent via the Site) links to other websites ("Third-Party Websites") as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties ("Third-Party Content"). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Terms of Use no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Site or relating to any applications you use or install from the Site. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us harmless from any harm caused by your purchase of such products or services. Additionally, you shall hold us harmless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.



14. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Site; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Site with whom you connected via the Site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.



15. Company information

This website is run by Zealous Events Projects (sole trader / private company / close corporation) based in South Africa trading as Zealous Events & Marketing and with registration number 2021 / 709800 / 07 and Ingrid Simasiku (Director(s)/Member(s)/Owner(s)).



16. (Your Company) contact details

Company Physical Address

Zealous Events Projects

13 Hunters Road

Northwold

Johannesburg, Gauteng 2188

South Africa

Phone: (+27)870595536

[email protected]

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